Also see refunds, shipping, returns, terms of service & more linked in the cart
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, is explained at the point we ask you to provide your personal information (such as asking for your address in order to deliver your order).
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, address, email, and phone number.
How we use your information
We use the information we collect in various ways, including to:
Provide, operate, and maintain our website
Improve and personalise our website
Understand and analyse how you use our website
Develop new products, services, features, and functionality for customers
Communicate with you, either directly or through one of our partners (such as ur email marketing program), including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
Send you emails
Find and prevent fraud
Love That Leaf follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analysing trends, running the website, tracking user's movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, Love That Leaf uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information. A common example is remembering what you added to your cart even if you leave the website and come back to it later. Cookies do that.
Advertising Partners Privacy Policies
If we run remarketing ads - those ads that show up after you leave a website - that is done using third party provider and cookies.
Note that Love That Leaf has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
Data Protection Rights
You have the right to access your information.
You can request copies of your personal data.
You can request that we correct any information you believe is inaccurate.
You can request that we complete the information you believe is incomplete.
You can request that we erase your personal data under certain conditions.
You can request that we restrict the processing of your personal data under certain conditions.
You can object to our processing of your personal data under certain conditions.
You can request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Love That Leaf does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
We do not target children, however are also not age-gated and do not include any concerning content that would be unsafe for children to consume.