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Love That Leaf Gift Card
Can I buy a gift card now but have it sent to my friend on the day?
Yes, after you choose SEND A GIFT CARD above you can pick the day you want it to be emailed to them (or to yourself if you prefer). The website will automatically email it on the date you choose (or pick today's date to have it emailed right away).
Can I add a message to send with the gift card?
Yes, when you choose SEND A GIFT CARD above, there's the option to add a message to the receiver. Your message will be included in the email with their card. Don't forget to include in your message who your gift card is from!
Is this a physical or digital gift card?
This is a digital gift card. It will be emailed to you or direct to your plant friend. It can be redeemed online by clicking the link in the email.
When will I receive the gift card?
If you pick today as the date you want your gift card sent, you'll receive it almost immediately, it's up to you. Choose SEND A GIFT CARD above then enter the email you want it sent to and the date you want it sent on.
Can I add physical items to a gift card order?
Yes, just add the products you want to your cart like normal. Your gift card will be activated and ready to use as soon as you complete your order, and the rest of your planty goodies will be shipped to you as normal.
Can I buy a gift card for a friend overseas?
Maybe, it depends where your friend lives. The products a gift card can be used to buy on lovethatleaf.co.nz can be shipped within New Zealand only. So by all means get a gift card for a friend who lives in NZ, yes.
Can my friend buy plants with their gift card?
Do gift cards expire?
Gift cards are valid for 12 months of planty goodness from the date of purchase. Your green-thumbed buddy does not have to redeem their card all at once. They can use it over multiple purchases as long as there's still credit left on their card.
Can gift cards be used to pay for shipping?
Yes, gift cards do apply to get free shipping also. The total comes off the entire order, shipping included, provided the gift card has the same or more in credit to match the order total.
Can gift cards be used to buy gift cards?
Can gift cards be refunded for cash?
If a product purchased with a gift card qualifies for a refund, and the original order was paid for using a gift card, refunds for returned products are credited back on to the gift card.
Can gift cards be topped up?
No, once a gift card has been fully redeemed, it cannot be topped up. Please note the one year expiry date.
Special request? More questions?
Shipping and Delivery FAQ's
Shipping is FREE for all orders over $99. For orders under $99: Auckland Standard $5, signature required is $7 or rural is $9. The rest of the North Island and the South Island: Standard $7, signature required is $9, or rural is $11. Plants and fragile or oversize products have their own rates (worked out in the cart based on your order).
IN STOCK, READY TO SHIP
Stock levels are live. Everything showing in stock online, is in stock right here, right now, in Auckland NZ, ready to ship. No drop shipping from other countries. No delays.
SHIPPING EVERY DAY
Orders ship every week-day, Monday to Friday. Orders placed before 7pm Monday to Thursday leave the next morning. Zoom zoom! Fri, Sat & Sun orders leave Monday (or the next working day).
Normal delivery is 1 to 2 working days. Rural and some regions can take a day or 2 longer, depending on where you're based (I'm based in Auckland).
"Anna was brilliant. Order placed and sent the next day. Received in awesome packaging. Couldn’t ask for more... will definitely use you again and again and again. Highly recommend." Scott Guthrie
"I can’t recommend love that leaf highly enough. I’ve bought a couple of times so far and on both occasions Anna has been more helpful than I could possibly wish for. 5 stars! Don’t hesitate to order from Love That Leaf. Excellent service and super fast delivery." Rob Gordon
Why choose to buy from Love That Leaf?
YOU'RE SUPPORTING LOCAL
When you buy from me you're supporting a local, small, family business. Love That Leaf is a registered NZ business, based in Auckland.
IN STOCK NOW + NEXT DAY DISPATCH
You'll also get your goodies super fast. Everything showing in stock on the website is right here, in stock, ready to ship to you. I ship daily, Monday to Friday. Your order will be normally be on the courier the same or next working day. Zoom zoom!
I'LL PUT IT RIGHT + CONSUMER GUARANTEES ACT
I stand by everything I sell and will always help put right anything that goes wrong. When you choose to buy from a registered NZ business (like me), you're also covered by the Consumer Guarantees Act, unlike overseas purchases or private sales, where you can end up stuck with no rights if anything arrives damaged or stops working.
I won't go AWOL on you. I'm here for support and advice anytime, even if you haven't bought from me yet. A lot of lovely people helped me along my plant journey, and I want to pay it forward. Please don't hesitate to ask for help. No obligation at all to purchase.
"Super impressed with this business. Something that is lost nowadays, is customer service. This however is not the case with Anna from Love that Leaf. Very happy with my purchase, very happy with the product information provided and very happy with the quick shipping and great packaging. Thanks!" Melayna Anderson
"By far the best customer care I've had in a long time. Website is such a wealth of information and the email with instructions for use after my purchase was fantastic. The pipette for measuring the correct amount was such a great inclusion, and the personalised message on the package was very cool. Definitely my go to shop for plant supplies now. Thanks Love That Leaf! A+++" Karyn Wilson