Shipping and Delivery FAQ's
SHIPPING RATES
FREE shipping for orders $99+. For orders under $99: Auckland Standard $5 or rural $9. Rest of the North Island and South Island: Standard $8 or rural $12. Plants and overweight/oversize parcels have separate rates. Full rates here >
IN STOCK IN NZ
Stock levels are live. Everything showing in stock online, is in stock right here, right now, ready to ship. No drop shipping from other countries. No delays.
PRE-ORDERS > I'll occasionally have products available on pre-order but they will be clearly marked pre-order and I'll tell you the shipping date on the product page.
SHIPPING DAILY
Orders ship every week-day. Orders placed before 7pm Mon to Thurs leave the next morning. Zoom zoom! Fri morning orders usually ship Friday. Fri, Sat & Sun orders up to 4pm Sun leave Mon (or the next working day after public holidays).
More about shipping and delivery >
Why choose to buy from Love That Leaf?
100% NZ
When you buy from me you're supporting a local, family business. Love That Leaf is a registered NZ business and is 100% NZ owned and operated. Orders ship daily, Monday to Friday, from Auckland. Usual delivery is 1 to 3 working days NZ wide.
I'LL PUT IT RIGHT
I stand by everything I sell. I'll always help if something goes wrong. When you choose to buy from a registered NZ business (like me), you're also covered by the Consumer Guarantees Act, unlike overseas purchases or private sales, where you can end up stuck with no rights if anything arrives damaged or stops working.
SUPER SUPPORT
I'm here for support and advice anytime, even if you haven't bought from me yet. A lot of lovely people helped me along my plant journey, and I want to pay it forward. Please don't hesitate to ask for help. No obligation at all to purchase.
