Shipping and Delivery FAQ's
SHIPPING RATES
FREE SHIPPING for orders $99+.
Or for orders under $99 > Auckland Standard $4.50 or rural $9. Rest of the North Island: Standard $8 or rural $12. South Island: Standard $8 or Rural $14. Waiheke, Great Barrier, Chatham and Stewart Island have different rates.
Overweight / oversize shipping may apply. See full shipping rates & FAQs >
IN STOCK IN NZ
Stock levels are live. Everything showing in stock online, is in stock right here, right now, ready to ship. No drop shipping from other countries. No delays.
PRE-ORDERS > Pre-order products will be clearly marked pre-order and list the shipping date on the product page.
SHIPPING DAILY
Orders ship every week-day. Orders Monday to Thursday up to 7pm leave the next morning. Fri morning orders by 11am usually ship on Friday. Friday afternoon and weekend orders orders up to 4pm Sunday leave Monday (or the next working day if Monday is a public holidays).
More shipping and delivery FAQs >
Why choose to buy from Love That Leaf?
100% NZ
Hi! I'm Anna, the owner of Love That Leaf. When you buy from me you're supporting a local, family business (and fellow houseplant hobbyist). Love That Leaf is a registered NZ business and is 100% NZ owned and operated. Orders ship daily, Monday to Friday, from Auckland. Usual delivery is 1 to 3 working days NZ wide.
I'LL PUT IT RIGHT
I stand by everything I sell. I'll always help if something goes wrong. When you choose to buy from a registered NZ business (like me), you're also covered by the Consumer Guarantees Act, unlike overseas purchases or private sales where you might end up stuck with no rights if anything arrives damaged or stops working.
SUPER SUPPORT
I'm here for support and advice anytime, even if you haven't bought from me yet. A lot of lovely people helped me along my plant journey, and I want to pay it forward. Please don't hesitate to ask for help. No obligation at all to purchase.
5 YEARS
I started Love That Leaf in August 2020, currently have over 2,000 independent, verified 5 star reviews and have sent over 30,000 orders to houseplant hobbyists NZ-wide. Thank you for your support!
